Business Hours: M-F 8am – 10pm | Weekends 8am – 5pm CST

Frequently Asked Questions

We understand that diving into the world of telemedicine, especially when it concerns your health, might come with questions. To make things clearer and set your mind at ease, we’ve compiled a list of the most commonly asked questions and provided thorough answers. If you don’t find what you’re looking for here, please don’t hesitate to reach out. We’re always here to help and guide you on this journey to streamlined, effective medical care.

DO YOU SEE PATIENTS OF ALL AGES?

Yes.  We accept patients of any age.

WHICH LOCATIONS DO YOU OFFER TELEMEDICINE SERVICES?

We currently provide telemedicine services in the states of Kansas and Missouri. Within the next year, we will be expanding to Nebraska, Minnesota, Colorado, New Mexico, Nevada, Arizona, Washington and Hawaii.

CAN I USE MY INSURANCE?

Post visit, we generate necessary documentation so that you can submit to your insurance company for possible reimbursement.

WHAT CONDITIONS DO YOU TREAT?

We treat both acute and chronic non-emergency conditions. Examples of what we treat include the following –

Acute Conditions

  • Skin Conditions
  • Fever
  • Cough
  • Cold/Flu
  • Headache
  • Injuries
  • Nausea/Diarrhea
  • Allergies
  • Pink Eye
  • …And many more!


Chronic/Existing Conditions

  • Diabetes
  • High Blood Pressure 
  • High Cholesterol
  • Obesity
  • Migraines
  • Anxiety/Depression
  • Asthma
  • Arthritis
  • …And any more!
 
 

WHAT ARE OUR HOURS OF OPERATION?

8:00am-10:00pm Central Time Monday through Friday.
8:00am-5:00pm Central Time on Weekends.

HOW MUCH DOES A TELEMEDICINE VIDEO SESSION COST?

Each telemedicine video session costs $95. Or if you are on a corporate plan, each visit is free and covered under that plan.

WHAT IF I DO NOT HAVE INSURANCE?

No worries, all video session visits are paid via your credit card prior to you talking with a medical professional.

CAN I PICK MY APPOINTMENT TIME?

Yes. You have the ability to pick your desired appointment time.

CAN I PICK MY DESIRED MEDICAL PROFESSIONAL?

Yes. You can pick your desired medical professional or first available appointment.