Business Hours: M-F 8am – 10pm | Weekends 8am – 5pm CST

Privacy Policy

Last Updated: February 11th, 2024

Welcome to, the website and online service of SnuddleCloud LLC (“SnuddleCloud”, “we”, or “us”). We respect the privacy of our users, especially our younger users, and are committed to protecting it through our compliance with this policy.

1. Information We Collect

We may collect several types of information from and about users of our website, including:

  • Personal data, such as name, email address, postal address, phone number, medical history, symptoms, and other health-related information.
  • Non-personal data, such as browser type, operating system, and other technical information.

2. How We Use Your Information

We use the information we collect:

  • To provide telemedicine services and related healthcare support.
  • To present our website and its contents to you.
  • To communicate with patients about their health and treatment.
  • To communicate with parents or guardians about the child’s health and treatment.
  • To fulfill any other purpose for which you provide it.
  • For any other purpose with your consent.

3. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information:

  • To our subsidiaries and affiliates.
  • To medical professionals involved in the care of the patient.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

4. Cookies

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction.

5. Third-party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

6. Patient Privacy

Our website is designed to serve patients of all ages. We only collect personal information from children under the age of 13 with verifiable parental or guardian consent.

  • Parental Consent: Before collecting any personal information from a child under the age of 13, we require verifiable parental or guardian consent.

  • Information We Collect: The information we collect from patients may include medical history, symptoms, and other health-related information necessary to provide telemedicine services.

  • Rights of Parents/Guardians: Parents or guardians have the right to review, edit, or delete the personal information we have collected from their child. They can also refuse to permit further collection or use of their child’s information. To exercise these rights, parents or guardians can contact us directly at the provided contact details.

  • Protection of Patient’s Information: We implement a variety of security measures to maintain the safety of patient’s personal information. All communications involving personal health information are encrypted and transmitted securely.

7. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page.

8. Contact Information

For questions or comments about this privacy policy and our privacy practices, contact us at:

SnuddleCloud LLC
Herbert Dempsey, DO Chief of Medicine